Short Courses

Business Writing to Achieve Results

Learn how to make your business writing clear, accurate and engaging, which will help you get the outcome you want.

On this page

Learn how to make your business writing clear, accurate and engaging, which will help you get the outcome you want.

Effective business writing helps you achieve results and create a professional image.

In this course, you'll learn writing strategies and processes that you can apply to various business documents, including:

  • emails
  • letters
  • short reports.

After completing this course, you'll be able to:

  • tailor your writing to a diverse range of audiences
  • overcome ‘writers block’
  • craft strong, clear writing based on best-practice principles.

We can customise this course for groups of six or more.

You choose the time, place, duration and format.

Find out how we can help you and your team by completing an enquiry form or calling us on +61 3 9321 1700.

Learning outcomes

Learning outcomes

  • Tailor your message to a specific audience
  • Overcome ‘writers block’
  • Structure your information to flow logically and clearly
  • Write with clarity and impact using best-practice, modern writing conventions
  • Create powerful paragraphs to drive clarity
  • Craft strong sentences, selecting words for accuracy and tone
  • Develop effective strategies for the ‘final check’
Is this course for you?

Is this course for you?

This course suits engineers at all levels who are looking to improve their written communication skills. It's also suitable for related professionals, including:

  • HR
  • finance
  • operations
  • customer service
  • scientists
  • support staff.

There are no prerequisites for this course.

Topics we'll cover

Topics we'll cover

Analyse your audience and purpose

  • Write easily understood letters and emails that are tailored to your readers
  • Adopt the appropriate tone in your writing, from emails to formal reports

Plan and organise relevant information

  • Use practical techniques to organise and structure information

Write clearly and with impact

  • Use strategies such as active voice to write with an appropriate tone
  • Use the principles of plain English to write with accuracy and clarity
  • Construct strong sentences and paragraphs
  • Use headings and lists effectively
  • Adopt effective strategies and guidelines for the final quality check
  • Use current standards to format information

Review and proofread for quality

  • Review sample documents, including reports, tenders, specifications, correspondence or emails
  • Apply professional editing and proofreading techniques
Towards chartered

Towards chartered

Take this course to build skills and knowledge in the following Engineers Australia Chartered status competencies*:

8. Communication

Learn more about Chartered Status.

*Completing this course does not automatically guarantee you a competency. However, you will gain the base knowledge you need to develop these specific Chartered competencies.

Christine Misso
Jeanette Learmont
On this page