Whenever groups of people work together, there will be conflict. Unresolved conflict can create a negative environment and unnecessary stress on all concerned. Once people understand a few foundational principles about what causes conflict and what is required to address it, then teams can deal with workplace conflict in a healthy, productive way.
This webinar aims to unpack and address the fundamental reasons for conflict, as well as provide the skillset and steps required so that you can feel confident dealing with conflict in your workplace.
By the end of this session you'll be able to easily identify impending conflict and reduce the need to escalate by applying appropriate steps and tools.
This webinar was recorded and is available to watch through Engineers Australia’s new online streaming platform, EA On Demand.
We can deliver this webinar exclusively to you and your organisation.
For groups of 10 or more we provide cost-effective, customised and outcome-focused in-house training.
Find out how we can help you and your team by completing an enquiry form or calling us on +61 3 9321 1700.
- Recognising and addressing the 5 main underlying source of a conflict
- Learning the conflict reframe for high performing teams
- How to develop the 4 key abilities you need to successfully resolve a conflict
- Tips on how to deal with difficult people
- 5 conflict resolution steps using an interest based approach
Is this course for you?
This webinar is open to everyone in the engineering profession, but is particularly relevant for graduates and early career professionals.
There are no prerequisites for this course.
Topics we'll cover
- Sources of conflict and how to recognise and address them before they escalate
- The perspective that high performing teams take on conflict
- Understanding the conflict caused by difficult people
- Skillset required to address conflict
- The 5 steps to resolve conflict
Delivered via Webinar
Designed in collaboration with our industry facilitators and education experts, EEA Webinars focus on modules from our most popular face-to-face training courses. Content has been carefully crafted to deliver targeted and achievable learning outcomes within the hour and the sessions are interactive to keep you engaged.
Webinar platform - Zoom
These sessions run through Zoom. Once you register for a webinar, you will receive the unique Zoom link 24 hours before the webinar is scheduled to begin.
We suggest that you download the Zoom Desktop Client to ensure you can fully participate in the webinar. If you view the webinar through the Zoom web browser or via a phone or tablet device you may not be able to participate in the interactive elements such as answering polling questions.
Please read through the following information on Zoom to ensure you are prepared for the webinar:
Alison Jardie is a professional facilitator and coach, psychologist, and leadership expert.
She has more than 20 years’ experience working with groups and individuals in a learning and development context. This includes work across government and the private sector.
Alison has been responsible for leading large teams and organisational interventions. She has also designed and implemented successful, innovative and award-winning developmental programs.
Alison has a passion for people development. She focuses on implementing practical solutions and experiential learning activities that deliver measurable results.