Short Courses

Managing and Leading Others

Learn how to lead and engage your team's performance through coaching and feedback.

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Learn how to lead and engage your team's performance through coaching and feedback.

A large part of leadership is coaching and engaging others. Your leadership style directly affects your team's culture, engagement and performance. Learn how to become an effective and confident leader who will inspire your team.

In this course, you'll cover practical solutions for leading and managing people in a diverse workplace. You will gain a clear understanding of the difference between leadership and management and how you can show up as a leader.

You'll acquire best-practice strategies for improving your team's performance, including motivating your staff, providing actionable feedback and improvement guidance.

Using the GROW coaching model, you'll get the chance to practise effective coaching skills in a safe environment.

By the end of the course, you will have gained new coaching skills, acquired two different feedback techniques, and you will be more confident guiding your team to success.

EA members

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Any questions?

3 hours
Location & dates

27 April


7 June

Additional Information

This workshop will run during the following times:

27 April 2022, 9:00am - 12:00pm AEST

7 June 2022, 9:00am - 12:00pm AEST

RSVP reminders

Registration closes three business days before each workshop.

We can customise this course for groups of six or more.

You choose the time, place, duration and format.

Find out how we can help you and your team by completing an enquiry form or calling us on +61 3 9321 1700.

Face to Face
Learning outcomes

Learning outcomes

  • The differences between leadership and management
  • The impact of a leader on a team's culture, and how to take responsibility for the impact your leadership has on others
  • How to become more confident as a leader, not just a manager
  • Core leadership practices, including engagement, giving feedback, coaching and developing others
  • Coaching skills
  • Feedback skills using the proven models, and how to adapt feedback for specific situations
Is this course for you?

Is this course for you?

This course is suitable for new and experienced frontline and mid-level managers who want to improve their interactions with staff, management, clients and colleagues.


There are no prerequisites for this course.

Topics we'll cover

Topics we'll cover

  • The role of the leader
  • What is leadership and management
  • The leadership pipeline - the leaders journey from team leader to middle to executive
  • The key elements of employee engagement and the leaders role
  • Foundational leadership skills of growing and developing others - coaching and feedback
  • Skills practice in coaching using the GROW model
  • Skills practice in giving feedback using two different models
  • Understanding 'above the line' behaviours and how to stay above the line as a leader
  • Your ongoing professional development as a leader
Towards chartered

Towards chartered

Take this course to build skills and knowledge in the following Engineers Australia Chartered status competencies*:

2. Practise competently
3. Responsibility for engineering activities
8. Communication

Learn more about Chartered Status

*Completing this course does not automatically guarantee you a competency. However, you will gain the base knowledge you need to develop these specific Chartered competencies.

Grace O'Malley
Alison Jardie

The course was very well presented and engagement with participants was great. It was even better to hear others experience during the course in such short time.

Participant, 2021

Course material was relevant, tangible for day-to-day implementation. Interesting facts and statistics presented. Good work-shopping exercises and interaction.

Danny, 2019

I thoroughly enjoy having Alison as an instructor. It far exceed my expectation 

Participant, 2021
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