Business communication is a skill that transcends industries. The ability to communicate is paramount - whether you’re correctly interpreting a client’s instructions, liaising with your colleagues or winning new work. Â
This micro-credential proves your ability to effectively communicate with a diverse range of stakeholders at the level of Engineers Australia’s Chartered status. It demonstrates your ability to use communication in an engineering context, including:
- listening actively and with intent
- communicating with influence
- adapting communication to suit a specific audience
How do you gain a micro-credential?
Micro-credentials are designed to be flexible and accessible. Watch the video to learn more:
The pathway to gaining the Communication micro-credential depends on your existing skills, knowledge and experience. Choose to be recognised for capabilities you already have, or build your capabilities first through learning and application.Â
Read about our options below to find the pathway that suits you:
If you first need to build your knowledge, skills and capabilities, the learning pathway is for you. Completed 100% online, it includes:Â
- a high-quality program of study, delivered through an online workshop
- an advisory session with an education specialistÂ
- access to our EngLearn platform to lodge your submissionÂ
- assessment of your submission by our qualified assessorsÂ
- a digital badge upon successful completionÂ
The Learning pathway begins with the Communication Learning Component.
This includes four hours of self-paced learning and a live online workshop. The self-paced learning must be completed before attending the workshop.
If you have existing skills, knowledge and experience in practice, but would like input on preparing your assessment submission, the advisory pathway is for you. Completed 100% online, it includes:Â
- an advisory session with an education specialist
- access to our EngLearn platform to lodge your submission
- assessment of your submission by our qualified assessors
- a digital badge upon successful completionÂ
If you are an experienced practitioner and are seeking recognition of your skills, knowledge and capabilities, the assessment pathway is for you. Completed 100% online, it includes:Â
- access to our EngLearn platform to lodge your assessment submission
- assessment of your submission by our qualified assessors
- a digital badge upon successful completionÂ
EA members get 15% off on selected workshops and training. Not a member? Sign up now
15 - 17 hours*
6 months to complete
*All learning may contribute to Engineers Australia’s Continuing Professional Development (CPD) hours
This pathway begins with a short course including:
4-hours self-paced learning; and a workshop 12pm - 4pm
The self-paced learning must be completed before attending the workshop.
Closes 3 business days beforehand
EA members get 15% off on selected workshops and training. Not a member? Sign up now
*1% credit card surcharge applies.
Any questions?
Contact us
7 - 9 hours*
3 months to complete
*All learning may contribute to Engineers Australia’s Continuing Professional Development (CPD) hours
1 January - 31 December
You'll receive an email with instructions on how to book your advisory session.
And access to the EngLearn platform to submit your assessment.
EA members get 15% off on selected workshops and training. Not a member? Sign up now
*1% credit card surcharge applies.
Any questions?
Contact us
6 - 8 hours*
3 months to complete
*All learning may contribute to Engineers Australia’s Continuing Professional Development (CPD) hours
1 January - 31 December
You'll receive an email with instructions on how to access the EngLearn platform to submit your assessment.
We can tailor group packages for teams to align with your business objectives or L&D needs. Â
For more information, submit an enquiry or call us on +61 3 9321 1700.
For Individuals
Learning pathway
15 - 17 hours*
6 months to complete
*All learning may contribute to Engineers Australia’s Continuing Professional Development (CPD) hours
This pathway begins with a short course including:
4-hours self-paced learning; and a workshop 12pm - 4pm
The self-paced learning must be completed before attending the workshop.
Closes 3 business days beforehand
Advisory pathway
7 - 9 hours*
3 months to complete
*All learning may contribute to Engineers Australia’s Continuing Professional Development (CPD) hours
1 January - 31 December
You'll receive an email with instructions on how to book your advisory session.
And access to the EngLearn platform to submit your assessment.
Assessment pathway
6 - 8 hours*
3 months to complete
*All learning may contribute to Engineers Australia’s Continuing Professional Development (CPD) hours
1 January - 31 December
You'll receive an email with instructions on how to access the EngLearn platform to submit your assessment.
*1% credit card surcharge applies.
EA members get 15% off on selected workshops and training. Not a member? Sign up now
Any questions? Contact us
For Business
Tailored Training
We can tailor group packages for teams to align with your business objectives or L&D needs.
For more information, submit an enquiry or call us on +61 3 9321 1700.
To gain this micro-credential, you will need to demonstrate that you do the following in the workplace:Â
- Understand and apply confidentiality and privacy policies, legislation and standards.
- Build positive relationships based on respect and trust.
- Communicate with stakeholders relationally, meaningfully and influentially.Â
- Give and receive clear instructions and recommendations on complex topics.
- Lead, coordinate and collaborate with diverse and multi-disciplinary teams to deliver engineering tasks, activities and projects.
For full details of the criteria, view the participant guide.
This micro-credential is assessed to the same level as Engineers Australia’s Chartered status (element 8)*. Â
To earn this micro-credential, you will need to show that you meet the criteria in practice. To do this, you will prepare an assessment submission consisting of:Â
- at least two workplace examples from the last two years
- evidence to support demonstration of the workplace examples, addressing each criterion
- a written explanation of how the workplace evidence relates to each criterion
- a video interview where you answer questions about your workplace examples
A workplace example is an occasion where you’ve applied the skills and knowledge of the micro-credential. For this micro-credential, suitable examples may include:
- reporting on a project or deliverables
- preparing and delivering presentations
- writing tender documents
- implementing or reporting on contract management
- writing or contributing to a project communication plan or business plan
- writing or contributing to a project implementation plan
- project resource recommendations or plans
There are many different examples that could be used to show your ability in practice. The same example could be used on two separate occasions, or two different examples could be used on two separate occasions.Â
If you’re not sure, choose the learning or advisory pathway for guidance.Â
Evidence is anything that supports your workplace examples. Evidence can be submitted in a range of forms, including (but not limited to):Â
- project reports
- presentation files or recordings
- tender documents
- project communication
- business plans
- project resource allocation or recommendation documents
- correspondence
- supervisor or peer testimonials
- procurement submissions
Is this micro-credential for you?
This micro-credential suits engineers at all career stages. This micro-credential allows you to showcase your ability to communicate effectively in the engineering sector.
Chartered aligned
This micro-credential is aligned to the following element of competency* for Chartered status:
8. CommunicationÂ
When you apply for Chartered status, you can use this micro-credential as evidence for the element of competency above.Â
*Gaining this micro-credential does not automatically guarantee you a Chartered element of competency.Â
Elements are to be completed in sequence, and we recommend allowing the following time to complete each:
- Learning component – allow eight hours to complete your learning; includes four hours of self-paced learning and a four hour live-online workshop. The self-paced learning must be completed before attending the workshop.
- Advisory session – allow 20 - 30 minutes for the session.
- Assessment submission – allow six - eight hours to collate, prepare and submit your assessment submission.
- Video interview – allow 25 minutes.Â
You have six months from registration to complete all elements of the learning pathway and finish your assessment submission.
Elements are to be completed in sequence, and we recommend allowing the following time to complete each:
- Advisory session – allow 20 - 30 minutes for the session.
- Assessment submission – allow six - eight hours to collate, prepare and submit your assessment submission.
- Video interview – allow 25 minutes.
You have three months from registration to complete all elements of the advisory pathway and finish your assessment submission.
We recommend allowing the following time to complete each element:
- Assessment submission – allow six - eight hours to collate, prepare and submit your assessment submission.
- Video interview – allow 25 minutes.
You have three months from registration to complete all elements of the assessment pathway and finish your assessment submission.
- Familiarise yourself with the micro-credential’s criteria within the participant guide.
- Note down any questions you have about your assessment submission or the process.
- Think about the examples you are planning to use in your assessment submission, and be ready to talk about them.Â
You will be provided with the opportunity to resubmit if your original submission isn’t deemed satisfactory. Your assessor will provide you with detailed feedback on areas and evidence to improve.
To appeal, apply in writing to [email protected]. When we receive your request, a second assessor will review and assess your portfolio of work and the feedback provided by your original assessor.Â
Where the outcome of the second assessment agrees with the original assessment, the result stands. Where the assessment outcome is inconsistent, we will engage a moderator to assess the submission, and the outcome of the moderator’s assessment will be final.
