Whether in conversations, consultations or formal negotiations, communicating with influence is a key part of most jobs.
In this course, you'll learn:
- the key elements of successful and unsuccessful negotiations
- how to prepare for a negotiation
- different negotiation styles and how to use them
- practical negotiation skills
- factors that get in the way of good negotiation
- influencing tools and strategies
- conflict management in negotiation
This course can be combined with Effective Communication and/or Effective Presentation skills courses for a comprehensive Communications workshop. Enquire now via the 'For Business' tab to find out more.
- The psychology of negotiation
- Elements of a successful negotiation
- Tools and techniques for leading a successful negotiation
- Feel confident going into a negotiation
- Understand and respond to different negotiation styles
- Prepare for a negotiation
- Adjust your techniques to the other party's communication style
- Influencing strategies
Is this course for you?
This course is suitable for people in the early stages of their engineering career in roles such as:
- Associate Engineer
- Graduate Engineer
- Project Officer
- Technical Officer.
If you’re relatively new to the negotiation process or you’re about to embark on formal negotiation for the first time, this workshop is ideal for you.
There are no prerequisites for this course.
Topics we'll cover
- The principles of negotiation
- The elements of successful and unsuccessful negotiations
- Five steps for preparing for a negotiation
- Negotiation case studies
- Practical activity - conducting a negotiation
- Tips and tactics for distributive and integrative negotiations
- Four negotiation styles - how to tailor your approach for different styles
- Dealing with challenges in negotiations
- Factors that get in the way of good negotiation
- Influencing tools and strategies
- A conflict management approach to negotiations.
This training course builds skills and knowledge in the following Engineers Australia Chartered status competencies:
5. Engage with the relevant community and stakeholders
*Completing this course does not automatically guarantee you a competency. However, you will gain the base knowledge you need to develop these specific Chartered competencies.
Grace O’Malley has worked as a leadership, management and learning consultant for 10 years. She specialises in leadership management and facilitation.
She has worked with small NGOs, government, corporate and private businesses. She has experience in the health, engineering, vehicle, housing, community services and education sectors.
Grace uses a mix of realistic experiences and case studies to engage course participants.
Her formal qualifications include a Bachelor of Education, Diploma of Training and Assessment Systems, Certificate IV Training and Assessment, and an Advanced Diploma of Management.
Alison Jardie is a professional facilitator and coach, psychologist, and leadership expert.
She has more than 20 years’ experience working with groups and individuals in a learning and development context. This includes work across government and the private sector.
Alison has been responsible for leading large teams and organisational interventions. She has also designed and implemented successful, innovative and award-winning developmental programs.
Alison has a passion for people development. She focuses on implementing practical solutions and experiential learning activities that deliver measurable results.
The mock group activities really helped me practice and apply the new techniques we were being taught
Content was well covered and discussed as well as the group activities which were engaging and allowed us to put what we learnt into practice
Learning the different styles of negotiation was really helpful for when we deal with different kinds of people. It makes negotiating easier.